Promotion of Access to Information Act (PAIA) Manual

NorSA is dedicated to upholding transparency, ethical governance, and responsible information management. In accordance with the Promotion of Access to Information Act (PAIA) and our commitment to the Protection of Personal Information Act (POPIA), we have developed a tailored PAIA Manual to support public access to information, while safeguarding privacy and confidentiality.

The PAIA Manual outlines:

• The types of records NorSA holds and how they may be accessed
• Procedures for submitting information requests
• Designation and contact details of the Deputy Information Officer
• Associated forms, including Form C
• Alignment with NorSA’s values on human rights, ethical sourcing, and accountability

For further guidance or to submit an access request, please contact our designated Deputy Information Officer via the details provided in the manual